Book Every Reservation, Close Every Catering Inquiry, Capture Every Phone Order

Calendar gatekeeping, vendor call triage, daily P and L briefings, scheduled-payroll prep, and inbound-email sorting for the owner. Reads your POS and accounting feed each morning, flags anomalies, and sends the one-pager you actually need before the doors open.

The voice front-end of your restaurant. Answers every call in under three seconds for reservations, modifications, walk-in waitlist position, dietary notes, special occasions, and questions about hours or menu. Runs callback nudges, multilingual intake, and same-day no-show recovery. Replaces the OpenTable phone tree, Resy concierge fees, and Slang.

The silent revenue leak in 90 percent of restaurants. Captures every catering and private-events inquiry, qualifies headcount, budget, date, and dietary needs, generates the proposal from your menu and pricing, collects the deposit, and books the room. Books larger checks than your manager has time to chase.

Captures phone-in takeout orders, syncs to Toast, Square, or Olo, confirms ETAs, handles modifications, and runs upsell prompts based on past orders for repeat callers. The phone-order channel that costs your team forty minutes a shift becomes a silent margin lift.

Routes every inbound order to the lowest-fee channel: direct, DoorDash, UberEats, or Grubhub. Surfaces orders that should bypass aggregators, reconciles delivery fee data weekly, and shows the dollar amount Toast and Otter cannot. Cuts aggregator commissions where they bleed margin without help.

Responds to every Google, Yelp, and TripAdvisor review in your restaurant's voice. Surfaces negative reviews to the GM before customers see them, runs review-prompt sequences after positive interactions, and tracks sentiment trends by location. The reputation engine BentoBox and Marqii charge you a subscription for, built in.

Manages your Google Business Profile (hours, photos, menu, holiday changes), schedules Instagram and Meta posts, writes seasonal promo copy, and runs SMS and email nurture for your guest list. Replaces the marketing agency retainer, the social scheduler tool, and the Mailchimp setup you stopped logging into.

Tracks the 86 list, vendor reorder thresholds, price-creep alerts, and waste benchmarks against historic sales. Pings the kitchen before items 86 mid-service, flags vendor invoices that drift above your contracted price, and reports the weekly waste-vs-cost-of-goods percentage Toast hides three menus deep.

Handles PTO requests, shift swaps via SMS, and no-call-no-show triage automatically. Generates next week's schedule from your sales forecast and labor target. Replaces the half-time job 7shifts and Homebase create when the GM still has to chase every shift swap manually.

Remembers birthdays, anniversaries, dietary restrictions, favorite tables, last visit, and spend tier for every guest. Triggers comp-drink and surprise-and-delight prompts at the right moment. Builds the regulars advantage chains cannot replicate, automatically. The CRM OpenTable charges enterprise pricing for, native to your operation.

Runs ServSafe checklists, temperature logs, allergen training reminders, hand-wash audit prompts, and expired certification alerts on cycle. Preps the compliance file before health inspection day. Closes the gap between what your operations manual says and what actually happens during a Friday night rush.

Whatever workflow you can describe, Nirvani builds. Enterprise access to multiple AI labs, Make and Zapier orchestration, embedded automated prompted workflows, and a senior implementation team. If your restaurant has a recurring task that costs manager hours, we engineer the agent that owns it.